Manage the Complete Customer Lifecycle.

Today’s successful companies adapt to their customers’ needs. Where possible, they have replaced manual processes with automated ones to increase efficiency and responsiveness.

NetSuite customer relationship management (CRM) delivers powerful capabilities all in a single cloud solution, including sales force automation, marketing automation and customer service and support management. NetSuite CRM also includes powerful sales performance management, order management and partner management seamlessly integrated with your NetSuite ERP and ecommerce systems. A complete picture of sales helps you plan your shop floor operations and improve your forecasting.

Learn how to view customer reporting in NetSuite. This demo walks through the SuiteSuccess approach based upon leading practices, assuming the role of sales representative who is tasked with customer account management.